End of year business reviews tend to focus heavily on quantifiable “metrics” and achievements like revenue, profit, and units sold. While these metrics are clearly important for assessing the success of a small business they fall short of the critical reflection needed to successfully run a values-based business and to push both the business and…

Evaluation planning helps you stay on top of the details while ensuring that you maintain ownership over the evaluation process and are developing evaluation systems in your organization that truly give you what you need, cut down on unnecessary busy work, and help you gather the information that will help you do your best work.…